A complete disaster recovery system, Channel Host’s Online Backup is a safe, secure and reliable alternative to on-site backup tapes that offers great flexibility.
Hosted in ISO-certified UK datacentres and supported by our accessible team, Online Backup packages range from 50GB to 1TB storage. Need something smaller? We’re happy to offer tailored quotes and further packages that help your customers move to the cloud.£ Request Pricing Plans & Features
Our reliable, well-supported products are all white-label, allowing you to price and promote them entirely according to your own commercial needs.
We’ll work with you and our vendors to implement software and seamlessly migrate your customers onto their new systems.
From your first phone call, you’ll have access to your own account manager who’ll provide all the advice and support you need.
Your customers’ data is safely hosted in ISO-27001 certified, UK-based datacentres with unmatched security features for additional reassurance.
From knowledgeable technical support to help in closing those big deals, Channel Host’s small and friendly team is a true partner to your IT reseller business.
Channel Host is one of the only distributors in the UK offering a full suite of services to IT resellers, from Hosted Desktop to VoIP, servers and backup.
Our quality, white-label and UK-hosted products are amongst the most trusted and reliable anywhere in the world, with unbeatable up-time rates.
Channel Host supports our IT reseller partners with marketing advice that gives you a fully-packaged business that’s ready to start selling.
“Used online backup now for a fair number of my clients. The backup itself ticks all boxes and is just what i needed. Full disaster recovery with daily reports and a full year of retention. 5 stars from me”
Matthew Woodcock, IT Reseller, Wigan
All of your clients’ data is stored, and encrypted, exclusively in our Tier-3, ISO accredited, UK-based datacentres. All of our datacentres are fully secure locations, with no allowance of any unwanted access. All of the datacentres we use are ISO 27001 certified and work on uninterruptible power, meaning that even with a full power outage, they have on site resources to last a further 7 days. Our datacentres offer state-of-the-art fire protection using VESDA systems and FM200 gas suppression. The sites are protected from intruders by a long list of security precautions including secure gated access, and sites are manned 24 hours a day with full protection.
All main and mission-critical systems are powered with dual-feeds, applying globally across all locations.
As a partner, you have two options when setting up new Backup clients:
We set up the Backup
If you would like us to set up Online Backup for your client, we can arrange for an engineer to dial into your client’s machine(s) and install the software.
You set up the Backup
As a partner, you will have access to the Online Backup software to be installed on your client’s machine(s). You will simply need to install the software where necessary and set those files and folders you would like to backup. Help guides are included and our technical team is always on hand If you need any assistance.
One the backup software has been installed and has been set to run the first backup, the data will automatically sync to the cloud. If there is a large amount of data, we can look at migrating the data in other ways to ensure the client’s internet speeds are not affected when performing the initial backup.
In some cases a data migration is not required at all. For clients with large data volumes, or with average internet speeds, we would advise completing the initial backup via an alternative method other than syncing the data through the Online Backup software. There are various options available for this and it’s all dependent on the client’s needs, but the ‘Ship & Return Hard Drive’ method is popular for clients with large amounts of data:
Ship & Return Hard Drive
We can provide a hard drive if you don’t have one to hand and ship this to you. Once the data is on the hard drive, we would advise that this is password protected and sent back to us via courier. Our team will then upload all of the data directly into the datacentre and sync it with the Online Backup software that has already been installed on the client’s machine(s).
The retention period of the data backup can be set for any period up to 365 days.