Moving to Hosted VoIP can save your clients up to 40% on their phone bills, making our solution highly marketable to customers of your IT business.
Carrying a huge range of enterprise-grade features and with call clarity a priority, Channel Host’s VoIP packages are flexible according to your customers’ needs. Our independent team will work with you to deliver a supported, secure and money-saving solution.£ Request Pricing Plans & Features
When our IT resellers agree terms with a customer, we’ll protect that deal for 90 days under our deal registration system.
Help customers get the most out of Hosted VoIP with our great business connectivity advice and solutions.
Our quality, white-label and UK-hosted products are amongst the most trusted and reliable anywhere in the world, with unbeatable up-time rates.
Your customers’ data is safely hosted in ISO-27001 certified, UK-based datacentres with unmatched security features for additional reassurance.
From knowledgeable technical support to help in closing those big deals, Channel Host’s small and friendly team is a true partner to your IT reseller business.
Channel Host is one of the only distributors in the UK offering a full suite of services to IT resellers, from Hosted Desktop to VoIP, servers and backup.
From your first phone call, you’ll have access to your own account manager who’ll provide all the advice and support you need
Channel Host supports our IT reseller partners with marketing advice that gives you a fully-packaged business that’s ready to start selling. .
“Channel Host offer a wide range of cloud services and are there when needed for any assistance. Setups have gone well and all in good time too. ”
Jacob Tyler, IT Reseller, Newcastle
When setting up Hosted VoIP, you’ll need to consider a few initial points:
If your client has an existing number that they wish to retain, this will need to be ported across. The port generally takes 7-10 days to be completed but can be longer or shorter in some circumstances.
Your client can use their existing handsets providing they are compatible with our Hosted VoIP solution. Alternatively, we can provide new handsets fully configured and ready to plug in at a rate that allows you to add margin and remain extremely competitive.
Our Hosted VoIP is charged per plan, not per user. For example, 1 plan can receive 2 to 3 inbound calls at any one time. Outside of the standard plans, clients can bolt-on packages for call bundles if required. The best way to measure whether a call bundle is required is to review a previous bill to see how many calls the client makes, and typically the numbers they dial. If it would work out more cost effective for a client to have a call bundle, we will recommend that to you.
Once we have all of the information required, we’ll pass this to our technical team who’ll configure the handsets (if required) and the client account on the Hosted VoIP portal. As a partner, you will be given access to a Partner Hosted VoIP Portal where you can add, remove and manage your Hosted VoIP clients.
In the Hosted VoIP Partner Portal, you can set and create your own packages and pricing, meaning that you can add margin onto the per minute call rates and even create your own call bundles.
You can request an up to date Call Costs Price List here.
Like all technology solutions, the devil is in the detail, so yes Hosted VoIP today is as reliable as a fixed line service providing it’s planned and deployed correctly. Our team has been delivering and supporting quality Hosted VoIP for 10 years, so we know a thing or two about getting it right.
Our Hosted VoIP is hosted exclusively in our ISO accredited, UK datacentres. All of our datacentres are fully secure locations, with no allowance of any unwanted access. All of the datacentres we use are ISO 27001 certified and work on uninterruptible power, meaning that even with a full power outage, they have on site resources to last a further 7 days. Our datacentres offer state-of-the-art fire protection using VESDA systems and FM200 gas suppression. The sites are protected from intruders by a long list of security precautions including secure gated access, and sites are manned 24 hours a day with full protection.