One of the first to bring Hosted Exchange 2016 to the UK market, Channel Host offers the world’s leading cloud-hosted email solution on both Web and Professional platforms to IT resellers.
With low per-mailbox pricing and an outstanding range of features, our Professional mailbox delivers an impressive 50GB of storage, built-in anti-spam and virus firewall protection and full mobile integration for a flexible essential cloud product, supported fully by Channel Host’s team.£ Request Pricing Plans & Features
We understand that many of our IT resellers are just starting out. Our longer initial invoicing terms give your cash flow room to breathe.
Our Hosted Exchange packages make a great essential cloud service for new IT resellers looking to grow to take to market.
Channel Host is one of the only distributors in the UK offering a full suite of services to IT resellers, from Hosted Desktop to VoIP, servers and backup.
Your customers’ data is safely hosted in ISO-27001 certified, UK-based datacentres with unmatched security features for additional reassurance.
From knowledgeable technical support to help in closing those big deals, Channel Host’s small and friendly team is a true partner to your IT reseller business.
From your first phone call, you’ll have access to your own account manager who’ll provide all the advice and support you need.
Our quality, white-label and UK-hosted products are amongst the most trusted and reliable anywhere in the world, with unbeatable up-time rates.
Channel Host supports our IT reseller partners with marketing advice that gives you a fully-packaged business that’s ready to start selling.
“Hosted Exchange has saved a couple of our clients. Channel Host handled all the migration, one in particular in a business critical scenario.”
Abbey Richardson, IT Reseller, Sunderland
As a partner, you have two options when setting up new Exchange mailboxes:
We set up the mailboxes
If you would like us to set up the mailboxes for you, you’ll complete a simple setup form which captures all of the details we need to create the client’s Exchange environment. Our technical team will set up the mailboxes and send you all of the relevant details once complete, including DNS changes.
You set up the mailboxes
As a partner, you will be given your own Hosted Exchange Control Panel where you can add, remove and manage your Exchange clients. Through this Control Panel, you will be able to provision new setups. Help guides are included and our technical team is always on hand should you need any assistance.
All of our Hosted Exchange mailboxes are backed up using two different methods: Database Level Backup and Archiving Backup.
About Exchange Database Level Backup
Method: We use Microsoft DPM (Data Protection Manager) technology to backup all exchange databases.
Purpose: This allows us to restore individual databases in case of corruption or email deletion.
Retention: We keep full mailbox backups for 30 days.
About Exchange Archiving Backup
Method: Every email is journaled to a SQL database.
Purpose: This allows users to log on to the archive to restore individual messages directly.
Retention: Indefinite as long as user stay on the system; archive is emptied 90 days after a user is removed from the system.
There are multiple ways in which mail can be migrated from your client’s existing platform. If you are comfortable performing the migration yourself, we can provide all of the tools you need to do this and we’ll be on hand if you require assistance. If you prefer us to handle the migration, we’re happy to take control and plan this with you. Some of our partners’ preferred methods of migration include:
MigrationWiz is the fastest and easiest way to migrate mailboxes across platforms. In addition to mailboxes, quickly and easily migrate public folders, documents, archives, and PSTs – all while keeping file hierarchies intact.
MigrationWiz utilises the fastest data farms on the planet, performing migrations as fast as the source and destination servers will allow, whilst allowing users to retain the ability to send and receive email throughout the process.
Manual Remote Migration (one-by-one)
A Manual Remote Migration is ideal for clients with 1-25 users. The method is effective but it can prove to be time consuming as each user is migrated one-by-one, locally through Outlook. The time this takes will depend on the size of each mailbox and the availability of users.
With over 750 Manual Remote Migrations completed, this method still proves to be effective, both on performance and cost.
Ship & Return Hard Drive
The Ship & Return Hard Drive method is effective for clients that have their own Exchange Server in-house. Using this method will gather all the data we need but timescales are completely dependent on how much data is on the Exchange Server and courier availability.
It can be used for clients who don’t have an Exchange Server and you can backup individual mailboxes, although this does take longer.
On-Site PST Import/Export (self-service)
The PST Import/Export method is very similar to the Manual Remote Migration and is ideal for clients that you have access to and can reach on-site. The method is effective but it can prove to be time consuming as each user is migrated one-by-one, locally through Outlook. The time this takes will depend on the size of each mailbox and the availability of users.
Absolutely none. The new mailboxes are set up to receive new mail before performing the migration, ensuring that not a single email is missed. Once mail is flowing into the new mailbox we, or you, will import the historic mail.