With remote working now central to the way we do business, Hosted Desktop from Channel Host offers a complete cloud-based computing system that’s flexible, secure and great value.
Your customers will benefit from access to their business files, data and applications anytime, anywhere through industry-leading Citrix or RDP-based Hosted Desktop software, allowing your IT reseller business to deliver a reliable solution with a healthy profit margin.£ Request Pricing Plans & Features
We believe in up-front, honest pricing that gives you complete visibility. Our three simple and business-ready packages can be tailored to your needs.
When our IT resellers agree terms with a customer, we’ll protect that deal for 90 days under our deal registration system.
From knowledgeable technical support to help in closing those big deals, Channel Host’s small and friendly team is a true partner to your IT reseller business.
Your customers’ data is safely hosted in ISO-27001 certified, UK-based datacentres with unmatched security features for additional reassurance.
Channel Host is one of the only distributors in the UK offering a full suite of services to IT resellers, from Hosted Desktop to VoIP, servers and backup.
From your first phone call, you’ll have access to your own account manager who’ll provide all the advice and support you need.
Our quality, white-label and UK-hosted products are amongst the most trusted and reliable anywhere in the world, with unbeatable up-time rates.
Channel Host supports our IT reseller partners with marketing advice that gives you a fully-packaged business that’s ready to start selling.
“Hosted desktop is very reliable and has added a lot of options for my clients. Great people to speak to also very friendly.”
Zac Bellis, IT Reseller, Birmingham
Think of Hosted Desktop as a standard Windows machine in terms of what you can and can’t install. Typically, if an application works in a Windows environment, it will work on our Hosted Desktop. We currently host over 2,000 bespoke applications across the board, including popular apps such as Sage and QuickBooks.
All of our Hosted Desktops are backed up using 4 different methods: Snapshot Backup, VM Backup, Replication and File Level Backup.
About Hosted Desktop Snapshot Backup
Method: Our Storage Area Network (SAN) will take a snapshot of its data every 4 hours throughout the day.
Purpose: This means we can restore servers and files at any point within a two-hour period.
Retention: These are kept for 50 Snapshots. Approximately 10 days.
About Hosted Desktop VM Backup
Method: We take a VM Level backup of each server daily using Veeam technology.
Purpose: this means that a Virtual server can be restored in full without having to reinstall all applications or settings.
Retention: These are kept for 30 days.
About Hosted Desktop Replication
Method: A full replica is taken of every virtual server using Veeam Technology every night.
Purpose: This enables us to power on an exact replica on different hardware within minutes.
Retention: 1 Day, we can only restore back to the replica from the night before.
About Hosted Desktop File Level Backup
Method: A backup agent is installed on every VM to backup guest files from the OS level.
Purpose: To be able to restore individual files/directories without having to restore the entire server.
Retention: We keep file backups for 365 Days.
Once your order is placed, our UK-based team will agree a setup and migration plan with you which suits your client’s individual circumstances. If you just need us to provide you with your chosen Hosted Desktop package, we can usually deliver your new Desktop access within 48 hours and your client’s good to go.
Before starting the setup, we will agree a migration plan and a go-live date. It is always our aim to ensure there is no downtime for the client. Since our first migration in 2009, we have never experienced a client being unable to work as a result of a Hosted Desktop deployment. In the lead-up to the go-live date, we will ensure that we have installed and migrated everything that the client needs, meaning that when we reach the point of switchover, they can log straight in to the Hosted Desktop and seamlessly carry on with business.